Cookie Policy

Cookies and other Identifiers consist of portions of code placed on the User's device that assist the Owner in providing the Service according to the purposes described.

Some of the purposes for which Identifiers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

To find more information dedicated to consumers and their privacy rights, Users may read the Privacy Policy.

  1. Owner and Data Controller

    Office 930, 9th Floor, Dar Al Salam Building, Corniche Road, Abu Dhabi, UAE
    DPO Contact
    48th Floor, U-Bora Tower, Business Bay, Dubai, P.O. Box 57240, UAE
    DPO contact email:
    Owner contact email:

    Since the storing of third-party Cookies and other Identifiers through the services used within This Platform cannot be technically controlled by the Owner, any specific references to Identifiers stored by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policies of the respective third-party services listed in this document.

    Given the objective complexity surrounding technologies related to Cookies and other Identifiers, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such Identifiers by This Platform.

  2. Definitions
    Cookies Small sets of data stored in the User's device.
    Data Controller (or Owner) The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of This Platform. The Data Controller, unless otherwise specified, is the Owner of This Platform.
    Data Processor (or Data Supervisor) The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller, as described in this policy.
    Data Subject The natural person to whom the Personal Data refers.
    European Union (or EU) Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
    Identifier Any technology - including Cookies - that allows for the storing of information, or the accessing of already-stored information, on the User's device.
    Personal Data (or Data) Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
    Service The service provided by This Platform as described in the relative terms (if available) and on this site/application.
    This Platform (or this Application) The means by which the Personal Data of the User is collected and processed.
    Usage Data Information collected automatically through This Platform (or third-party services employed in This Platform), which can include: the IP addresses or domain names of the computers utilised by the Users who use This Platform, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
    User The individual using This Platform who, unless otherwise specified, coincides with the Data Subject.
    1. This Cookies statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
    2. This Cookies Policy relates solely to This Platform, if not stated otherwise within this document.
    3. Latest update: 26 October 2020
    4. iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.
  3. Activities Strictly Necessary for the Operation of This Platform and Delivery of the Service
    1. This Platform uses Cookies or other Identifiers to carry out activities that are strictly necessary for the operation or delivery of the Service and, therefore, do not require Users to consent. Users can disable such Identifiers by modifying their browser or device settings as described in more detail within this document, but this may affect core operational functions or result in the unavailability of the Service.
      1. Hosting and Backend Infrastructure

        This type of service has the purpose of hosting Data and files that enable This Platform to run and be distributed, as well as to provide a ready-made infrastructure to run specific features or parts of This Platform.

        Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

      2. Content Management

        Our website content management system (CMS) sets 1st Party cookies. These are necessary for the correct operation of This Platform.

      3. SPAM Protection

        This type of service analyses the traffic of This Platform, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM.

        Google reCAPTCHA (Google LLC)

        Google reCAPTCHA is a SPAM protection service provided by Google LLC. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

        Personal Data processed: Cookies and Usage Data.
        Place of processing: United States – Privacy Policy. Privacy Shield participant.

      4. Handling payments

        Unless otherwise specified, This Platform processes any payments by credit card, bank transfer or other means via external payment service providers. In general, and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Platform is not involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

        Network International Payment Solutions

        Place of processing: UAE – Privacy Policy

  4. Other Activities
    1. Basic interactions & functionalities

      This Platform uses Cookies or other Identifiers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

      1. Tag Management

        This type of service helps the Owner to manage the tags or scripts needed on This Platform in a centralised fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

        Tealium IQ tag Management (Tealium Inc.)

        Tealium IQ tag Management is a tag management service provided by Tealium Inc.

        Personal Data processed: Cookies and Usage Data.

        Place of processing: United States – Privacy Policy. Privacy Shield participant.

    2. Experience enhancement

      This Platform uses Cookies or other Identifiers to provide a personalised user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

      1. Displaying content from external platforms

        This type of service allows you to view content hosted on external platforms directly from the pages of This Platform and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

        YouTube video widget (Google LLC)

        YouTube is a video content visualisation service provided by Google LLC that allows This Platform to incorporate content of this kind on its pages.

        Personal Data processed: Cookies and Usage Data.

        Place of processing: United States – Privacy Policy. Privacy Shield participant.

    3. Measurement

      This Platform uses Cookies or other Identifiers to measure traffic and analyse User behaviour with the goal of improving the Service.

      1. Analytics

        The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

        Google Analytics (Google LLC)

        Google Analytics is a web analysis service provided by Google LLC ("Google"). Google utilises the Data collected to track and examine the use of This Platform, to prepare reports on its activities and share them with other Google services.

        Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

        Personal Data processed: Cookies and Usage Data.

        Place of processing: United States – Privacy Policy - Opt-Out. Privacy Shield participant.

        Google Analytics Advertising Reporting Features (Google LLC)

        Google Analytics on This Platform has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyse specific behaviour and interests Data (traffic Data and Users' ads interaction Data) and, if enabled, demographic Data (information about the age and gender).

        Users can opt out of Google's use of cookies by visiting Google's Ads Settings.

        Personal Data processed: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service.

        Place of processing: United States – Privacy PolicyOpt-Out. Privacy Shield participant.

    4. Targeting & Advertising

      This Platform uses Cookies or other Identifiers to deliver personalised marketing content based on User behaviour and to operate, serve and track ads.

      1. Advertising

        This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on This Platform, possibly based on User interests.

        This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

        Some of the services listed below may use Cookies or other Identifiers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User's interests and behaviour, including those detected outside This Platform. For more information, please check the privacy policies of the relevant services.

        In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

        Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

  5. How to Provide or Withdraw Consent

    Users can provide or withdraw consent to the use of Cookies and other Identifiers by setting their preferences within the Cookie notice or by updating such preferences via the relevant consent-preferences widget accordingly, if available.

    Additionally, Users can manage preferences regarding Identifiers directly from within their own device settings and prevent – for example – the storing of third- party Identifiers. It is also possible, via relevant browser or device features, to delete previously stored Identifiers, including those used to remember the User's initial consent. Users can, for example, find information about how to manage Identifiers in the most commonly used browsers at the following addresses:

    Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

    With regard to any Identifiers stored by third parties, Users can manage their preferences and withdraw their consent by clicking the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

    Notwithstanding the above, Users are hereby informed that they may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.